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Making a Deposit
How to Make a Deposit
Deposit MethodsA variety of deposit options may be available depending on where you live. Please note that withdrawals requested will be processed via the same method used to deposit. Therefore, if you have deposited with a specific eWallet, your withdrawal will be processed by the same method and returned to the same account.
NETELLER paysafecard Laser Card Deposit (powered by Moneybookers) What You Need to Know Before You Deposit by Credit CardWhen your Visa or MasterCard deposit is successful, the details that will appear on your credit card statement for this transaction will be displayed. Kindly take a moment to take note of this for your records. Please note that it can take up to 10 business days for the transaction you're about to make to show up as a completed transaction on your credit card statement. It should first show as a pending Pre-Authorization until the transaction has been completed by us. A pre-authorization is essentially a "hold" on your card's available balance for the amount of the deposit you have attempted. This is done for any deposit attempts that are initiated but have yet to be completed and can even apply to failed deposit attempts. This is very common for electronic (online) transactions. Once we complete the transaction, the pre-authorised funds will be replaced by an actual charge to your card. If the transaction failed initially, the pre-authorised funds will again become accessible in your card's available balance. Many credit and debit cards have restrictions placed on them for making online purchases or for use with gaming sites. If your card cannot be used successfully on our site, we would suggest visiting our Deposit page to view alternate deposit options that may be convenient to you. Gift cards or pre-paid credit cards are a good alternative to using your regular credit / debit card, however they can also be restricted just like a regular card. If you choose to use a gift card or pre-paid card, please be sure that it can be used for International purchases and can also be used for electronic (online) purchases. Deposits you make within a few days of one another may all be deducted from your credit card balance on the same day, depending on when the transactions were completed by us and your bank's processing times. While these may appear as 'duplicated' deposits at first glance, we ask that you carefully review your statement or contact us for clarification as this is most likely not the case. If you do not recognize a transaction on your Visa or MasterCard statement, please call us at 0800 1004 2004. Or if you need assistance reconciling your credit card statement or feel that you may have been over or under charged, please call us. It is our primary goal to ensure our clients' accounts are reflected accurately, and we'll be more than happy to help you. Please remember that before you are eligible for a withdrawal, you are required to provide a completed, signed Credit Card Verification Form or Debit Card Verification Form. To avoid unnecessary delays in processing your withdrawal, we encourage you to forward this documentation early. Be advised, documentation is reviewed on a first come first serve basis.
If you have questions about any transaction in your account, please feel free to call us. |